Privacy

Privacy

Privacy Policy: Last Updated: December 31, 2015

This privacy policy (“Privacy Policy”) describes the information collected by Global Retail Insights Network, Inc. (“we,” “us,” or “our”), how that information may be used, with whom it may be shared, and your choices about such uses and disclosures. By using our website, located at http://www.thegrinlabs.com“Website”), our community platform, and/or other services we provide (collectively, “GRIN”), you are accepting the practices set forth in this Privacy Policy. If you do not agree with this policy, then you must not access or use GRIN.

Information we collect and how we collect it:

Information collected automatically: When you use GRIN, we automatically collect and store certain information about your computer or mobile device and your activities. This information includes:

  1. Mobile Device ID. Your mobile device’s unique ID number (e.g., IMEI).
  2. Geographic Location. Your mobile device’s geographic location when you first register for GRIN through our mobile app.
  3. Device Information/Specifications. Technical information about your computer or mobile device (e.g., type of device, web browser or operating system, IP address) to analyze trends, administer the site, prevent fraud, track visitor movement in the aggregate, and gather broad demographic information.
  4. Length and Extent of Usage. How long you used GRIN and which services and features you used.
  5. Cookies: We use “cookies” to keep track of some types of information while you are visiting GRIN or using our services. “Cookies” are very small files placed on your computer, and they allow us to count the number of visitors to our Website and distinguish repeat visitors from new visitors. They also allow us to save user preferences and track user trends. We rely on cookies for the proper operation of GRIN; therefore if your browser is set to reject all cookies, GRIN may not function properly. Users who refuse cookies assume all responsibility for any resulting loss of functionality with respect to GRIN.
  6. Web Beacons: “Web beacons” (also known as “clear gifs” and “pixel tags”) are small transparent graphic images that are often used in conjunction with cookies in order to further personalize GRIN for our users and to collect a limited set of information about our visitors. We may also use web beacons in email communications in order to understand the behavior of our customers, such as whether an email has been opened or acted upon.

Information you choose to provide:

Information You Provide Directly to Us. When you register with GRIN, you must provide certain information, including your email address, phone number, and zipcode. Any information that you provide in the non-personal identifiable section of your profile will be viewable by others.

Emails: We require an email address from you when you register with GRIN. We use your email for both “administrative” (e.g., confirming your registration) and “promotional” (e.g., newsletters, new product offerings, special discounts, event notifications, special third-party offers) purposes. Email messages we send you may contain code that enables our database to track your usage of the e-mails, including whether the e-mail was opened and what links (if any) were clicked. You may opt-out of receiving promotional emails and other promotional communications from us at any time via the opt-out links provided in such communications, or by e-mailing  info@thegrinlabs.com with your specific request. However, we reserve the right to send you certain communications relating to GRIN such as service announcements, security alerts, update notices, or other administrative messages) without affording you the opportunity to opt out of receiving such communications.

Online Survey Data: We may periodically conduct voluntary member surveys. We encourage our members to participate in such surveys because they provide us with important information regarding the improvement of GRIN. We do not link the survey responses to your name or email address, and all responses are anonymous.

How we use the information

Pursuant to the terms of this Privacy Policy, we may use the information we collect from you for the following purposes:

  1. respond to your comments and questions and provide customer service;
  2. communicate with you about GRIN and related offers, promotions, news, upcoming events, and other information we think will be of interest to you;
  3. monitor and analyze trends, usage and activities;
  4. investigate and prevent fraud and other illegal activities; and
  5. provide, maintain, and improve GRIN and our overall business

Sharing Your Information

The information we collect is used to improve the content and the quality of GRIN, and without your consent we will not otherwise share your personal information to/with any other party(s) for commercial purposes, except: (a) to provide information, (b) when we have your permission, or (c) or under the following instances:

Service Providers. We may share your information with our third-party service providers that support various aspects of our business operations (e.g., analytics providers, security and technology providers, and payment processors).

Legal Disclosures and Business Transfers. We may disclose any information without notice or consent from you: (a) in response to a legal request, such as a subpoena, court order, or government demand; (b) to investigate or report illegal activity; or (c) to enforce our rights or defend claims. We may also transfer your information to another company in connection with a merger, corporate restructuring, sale of any or all of our assets, or in the event of bankruptcy.

Aggregate Data. We may combine non-PII we collect with additional non-PII collected from other sources for our blog. We also may share aggregated, non-PII with third parties, including advisors, advertisers and investors, for the purpose of conducting general business analysis

Updating or Removing Account Information

You may review or edit your profile as you wish, by logging into your GRIN account using the information supplied during the registration process. If you would like to have us delete your account information, we may do so if you email us at info@thegrinlabs.com

Third Party Sites

GRIN may contain links to other websites. If you choose to click on a third party link, you will be directed to that third party’s website. The fact that we link to a website is not an endorsement, authorization or representation of our affiliation with that third party, nor is it an endorsement of their privacy or information security policies or practices. We do not exercise control over third party websites. These other websites may place their own cookies or other files on your computer, collect data or solicit personal information from you. Other websites follow different rules regarding the use or disclosure of the personal information you submit to them. We encourage you to read the privacy policies or statements of the other websites you visit.

Age restriction

We do not target or allow persons under 18 years of age to use GRIN, and we do not knowingly collect information from persons under the age of 13. If you are a parent or legal guardian who discovers that your child has provided us with information without your consent, you may contact us at info@thegrinlabs.com, and we will promptly delete such information from our files.

Securing Your Personal Information

We endeavor to safeguard personal information to ensure that information is kept private. However, please be aware that unauthorized entry or use, hardware or software failure, the inherent insecurity of the Internet and other factors, may compromise the security of your personal information at any time. As such, we cannot guarantee the security of your personal information.

Using GRIN from outside the United States

GRIN is intended only for users within the United States. Accordingly, this Privacy Policy is intended to cover the collection of information by our Website and mobile devices from residents of the United States. As a result, United States federal and state governments, courts, or law enforcement or regulatory agencies may be able to obtain disclosure of your information through laws applicable in the United States. If you are using GRIN from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated. By using GRIN, you understand and agree that your information may be transferred to our facilities and those third parties with whom we share it as described in this Privacy Policy.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time at our sole discretion. When we post changes to this Privacy Policy, we will revise the “last updated” date at the top of this Privacy Policy. We recommend that you check our Website from time to time to inform yourself of any changes in this Privacy Policy or any of our other policies.

How to contact us:
If you have any questions about this Privacy Policy, please contact us by email at info@thegrinlabs.com